86bage Privacy Policy: How We Handle Your Account Data
At 86bage, we collect and use your personal data only to run your account, process transactions through rails like Upay and Bank Transfer, and keep the platform working for you. Access to our services depends on your local law and eligible regions — this policy tells you exactly what we hold, why we hold it, and what you can do about it.
Account data you control
Local payment context: Upay, Bank Transfer
Contact us to review or correct records
Applies where local law permits
POLICY POSTURE
What We Collect and Why We Hold It
When you open an account with us, we collect the registration details you provide — name, contact address, and the wallet or bank identifiers tied to your chosen payment method, such as Upay or Bank Transfer. We also log activity records: login timestamps, session device data, and transaction references that let us reconcile your account history. We do not collect more than the account and transaction flow requires. Cookies are used on our site to keep your session active and to measure which parts of the lobby you visit; you can adjust cookie preferences through your browser settings at any time. We keep your data for as long as your account remains open and for the period required by applicable financial record-keeping rules after it closes. We do not sell, rent, or trade your personal information to marketing third parties. Where our payment processing partners — such as Upay or Bank Transfer providers — handle transaction data, they operate under their own data terms and we supply only the reference information the transaction needs. Your data is stored with access controls in place; our internal team accesses records only when your account or a support query requires it. All of this is subject to the laws of the jurisdiction where you access our platform.
Upay
Bank Transfer
Account wallet
Transaction records
Session data
Cookie preferences
POLICY COVERAGE
Where This Policy Applies and What It Covers
This policy covers data we process directly through our platform. It does not extend to third-party services you reach through links on our site, payment providers operating under their own terms, or any service outside the 86bage account environment. The four areas below map what falls inside and outside our scope.
Account Access
Registration data, login records, session device details and account-wallet activity all fall within this policy. We hold these to keep your account running and to verify transactions.
Transactions
Payment references tied to Upay or Bank Transfer are processed in part by those payment providers. We hold the account-side record; the provider's own policy governs their side of the transaction.
Site Content and Cookies
Browsing data and cookie logs collected while you use our lobby are covered here. These help us maintain your session and measure how the platform is used. Browser-level cookie controls are yours to set.
Third-Party Services
External sites, linked apps, or services outside the 86bage platform are not covered by this policy. If you follow a link away from our site, the destination's own privacy terms apply from that point.
YOUR ACCOUNT CHOICES
Practical Steps to Manage Your Data
You have real choices over the personal data we hold. The most direct route is through your account page, where your registered contact details and payment identifiers are visible and editable. If you spot an error — a misspelled name, an outdated contact address, or a wallet reference that no longer matches your active Upay or Bank Transfer account — you can update it there or raise it through our support channel. Where local law gives you the right to request a copy of the data we hold on you, or to ask us to delete your account records after you close the account, you can submit that request through the contact routes below. We aim to acknowledge data queries promptly and will tell you what we can action and what record-keeping rules mean we must retain. Availability of these rights depends on the laws of your region.
Review Your Records
Open your account page to see the registration details, contact information and payment identifiers we hold. Check these match your current Upay or Bank Transfer details and correct anything outdated.
Correct Account Details
Edit your name, contact address or wallet reference directly in account settings. For changes the account page does not allow, contact our support team with the correction you need.
Request Your Data or Deletion
Where your local law supports it, submit a data access or deletion request via our support contact. We will confirm what we can action and explain any retention we are required to keep.
Raise a Privacy Question
If something in this policy is unclear or you have a concern about how your data is handled, reach us through the contact routes in the support section below. We respond to policy queries separately from general account support.
CONTACT ROUTES
Reach Us About This Policy
For privacy-related questions, data requests, or corrections to your account records, use the contact routes published on our site. We handle policy queries separately from general gameplay support so your question reaches the right team.
Live Chat
Open the chat widget from any page on our site to raise a privacy or data question in real time. Describe your query clearly and our team will route it to the right person.
Email Support
Send data access, correction or deletion requests to the support email address listed on our contact page. Include your registered account identifier so we can locate your records.
Account Help Centre
Our help centre carries published articles on account data, cookie settings and the steps to update your Upay or Bank Transfer details. Start there for common questions before raising a direct query.
HOW WE HANDLE DATA
Inside 86bage: Data Handling and Account Security
We keep your account data behind access controls that limit who on our team can view it and under what circumstances. Records are not shared with advertisers. Retention periods follow applicable financial rules, and we review them when account status changes.
Cookies and Tracking
We use session cookies to keep you logged in and analytics cookies to understand lobby traffic. You can review and adjust these through your browser. We do not use tracking cookies to build advertising profiles.
Account Security
Login access is protected by password controls on your account. If you suspect unauthorised access, update your password immediately from the account settings page and contact our support team to flag the issue.
Data Retention
We hold your account data while your account is active and for the period financial record-keeping rules require after closure. You can request confirmation of the retention period that applies to your records via our support contact.
Policy Updates
When this policy changes materially, we publish the updated version on this page with a revised date at the top. Continuing to use your account after a change is posted means you have seen the updated terms.
POLICY QUESTIONS
Common Questions About Your Privacy at 86bage
The questions below cover what we get asked most often about how personal data works on this platform. If yours is not here, reach us through the support routes above.
What personal data does 86bage collect when I open an account?
We collect the registration details you submit — name, contact address, and the payment identifiers linked to your chosen method such as Upay or Bank Transfer. We also hold login timestamps and transaction references needed to maintain your account and verify activity.
Does 86bage share my data with third parties?
We do not sell or rent your data to marketers. Payment providers like Upay or Bank Transfer receive only the transaction reference information the payment requires, and they operate under their own data terms. No broader personal profile is shared with outside parties.
How do I update or correct the details on my account?
Open your account settings page to edit your registered contact details or payment identifiers directly. For changes the account page does not allow, contact our support team through live chat or email and specify the correction you need made.
Can I request a copy of the data you hold on me?
Where your local law supports a data access request, you can submit one via our support email. Include your registered account identifier so we can locate your records. We will confirm what we can provide and note anything we are required to retain.
How long do you keep my data after I close my account?
We hold account records for the period applicable financial record-keeping rules require after closure. The exact period depends on the regulations of the jurisdiction where you accessed our platform. You can ask our support team for the retention period that applies to your case.
Who do I contact if I have a concern about how my data is handled?
Reach us through the live chat widget on any page of the site, or send your question to the support email address on our contact page. Privacy and data queries are handled separately from general account support to make sure your question reaches the right team.
Sports / Live